Email Coming Your Way for Additional Access

Email Coming Your Way for Additional Access

Preview unavailable

You must log in or sign up to view this lesson.

LoginSign up

The AFNP Edge - Comprehensive Guide - One-Year Access with Office Hours

Buy nowLearn more

Start Here

  • Copyright Notice - reselling, copying, sharing is prohibited
  • Email Coming Your Way for Additional Access

Overview

  • 🔍 Overview - Intro
  • Exam Guide
  • Agentforce Nonprofit (AFNP) vs. Nonprofit Cloud (NPC)
  • Get a Trailhead Nonprofit Industries Org

Implementation Strategies: Part One - Before the Build

  • Initial Setup
  • Prerequisites
  • Security
  • Discovery
  • Scope of Work
  • Phases of a Salesforce Implementation
  • Plan and Prepare
  • Project Team Roles
  • Implementation Approaches
  • Project Roadmap/Building Timeline
  • Determine Communication Strategies
  • Customize and Build

Constituent Management

  • Tracking Individuals - A History
  • Person Accounts - The AFNP Way to Track Individuals
  • Businesses and Organizations
  • Party Role Relationships
  • Party Relationship Groups
  • Address Management
  • Merging Duplicates
  • Actionable Relationship Center (ARC)

Fundraising

  • The Fundraising Data Model
  • The Fundraising Apps
  • Gift Designations
  • Gift Transactions
  • Gift Transaction Designations
  • Gift Refunds
  • Gift Tributes
  • Gift Commitments
  • Gift Commitment Schedules
  • Opportunities
  • Gift Default Designations
  • Donor Gift Summary
  • Gift Soft Credits
  • Gift Batch and Entry
  • Gift Acknowledgement
  • Donor Tax Summary

Marketing

  • Campaigns
  • Outreach Source Codes and Summaries

Program Management

  • Program Management Intro
  • Programs
  • Program Enrollments
  • Program Cohorts and Program Cohort Members
  • Benefits
  • Units of Measure
  • Benefit Types
  • Benefit Schedules
  • Benefit Sessions
  • Benefit Assignments
  • Benefit Disbursements

Case Management

  • Case Management Intro
  • Cases
  • Case Program
  • Case Participants
  • Case Referrals
  • Care Plans
  • Care Plan Templates
  • Goal Definitions
  • Goal Assignments
  • Care Barriers
  • Care Barrier Types
  • Public Complaints

Outcome Management

  • Outcome Management Intro
  • Programs for Outcome Management
  • Goal Definitions for Outcome Management
  • Time Periods
  • Units of Measure
  • Outcomes
  • Outcome Activities
  • Indicator Definitions
  • Indicator Assignments
  • Indicator Performance Periods
  • Indicator Results
  • Impact Strategies
  • Impact Strategy Assignments

Grantmaking

  • Grantmaking Intro
  • Programs for Grantmaking
  • Budgets
  • Budget Categories
  • Budget Period
  • Budget Category Values
  • Budget Allocations
  • Funding Opportunities
  • Individual Applications
  • Application Timeline
  • Individual Application Task
  • Application Reviews
  • Application Decisions
  • Funding Awards
  • Funding Award Requirements
  • Funding Award Amendment
  • Funding Disbursements
  • Grantmaking and Experience Cloud Sites
  • Grantmaking Template
  • Grantmaking External Users

Industry Common Features

  • Industry Common Features Intro
  • Accounting Subledger
  • Action Launcher
  • Action Plans and Action Plan Templates
  • Actionable Segmentation (Actionable Lists)
  • Actionable Relationship Center
  • AI Summary (Einstein Summary)
  • Business Rules Engine and Decision Explainer
  • Compliant Data Sharing
  • Data Processing Engine
  • Record Rollup Definitions (Record Aggregation)
  • Document Tracking and Approvals
  • Events and Milestones
  • Identity Verification
  • Intelligent Document Automation
  • Interaction Summaries
  • Interest Tags, Topics, and Tag Categories
  • Omnistudio
  • Data Consumption Framework
  • Discovery Framework
  • Document Generation
  • Dynamic Assessments
  • Timeline
  • Record Alerts
  • Service Process Studio

Implementation Strategies: Part 2 - After the build

  • Test & Deploy
  • Sandbox Types
  • Preview Sandboxes
  • Create a Test Plan
  • Continuously Improve
  • Data Governance Best Practices
  • Build a Center of Excellence
  • V2MOM
  • Application Lifecycle Management