Implementation Strategies & Best Practices - 18%

Many of the Salesforce Consulting exams test on similar topics when it comes to implementation strategies. This section is 18% of the exam, which means that there will be 10–11 questions around this subject on the exam. This section will walk you through a use case and the steps of implementing a nonprofit org. 

What do I need to be able to do in this section?

Consultants should be able to implement Nonprofit Cloud solutions using proven strategies, processes, and implementation best practices.

• Given a scenario, facilitate a Nonprofit Cloud consulting engagement

• Gather requirements, create user stories, and turn business processes into design

• Create a change management process based on Salesforce best practices for governance

• Determine and implement the appropriate testing and deployment strategy